Operation During COVID-19

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Effective Monday, 4/20/20 - in accordance with Governor Wolf's mandate - Masks MUST be worn by anyone with a scheduled appointment. If you do not wear a mask, we are not permitted to assist you.

Here's How We are Operating:


When you arrive for a scheduled appointment, please remain in your vehicle and call the shelter to notify us that you’ve arrived. One of our staff will come out to you. This helps us in limiting traffic in and out of the shelter to staff only.

We will continue to operate on a strict appointment-only basis. Appointments may be scheduled for pet adoption, fosters, stray animals, reclaims, and surrenders. Call the Shelter at 814-835-8331.


The EHS Animal Cruelty team will continue normal operation during COVID-19 mitigation efforts. Any concerns regarding animal cruelty should be called in to our officers at 814-835-8360.


Pet adoptions are still being conducted on a strict "appointment only" basis.

Adoption Process:


If you find a stray dog, please contact the appropriate animal control officer for your municipality (City of Erie, Millcreek, and Erie County). We are contracted with the City of Erie and Millcreek to accept stray dogs and return them to their owners when located. Find more information on Stray Services.

Stray cats are considered "free-roam". If you need to surrender cats, please contact the shelter to schedule an appointment.


If your pet goes missing, we encourage you to call us and file a lost report so that we can be on the lookout for your missing pet. Check out our additional lost and found tips.


We will temporarily be closed to the public on Saturdays until restrictions are lifted. We assure you, animal care staff will still be in the shelter on Saturdays and Sundays caring for our animals.

Appointments may be scheduled between Noon & 3pm, Monday - Friday.


As we move into the "Yellow Phase" a limited number of volunteers will be permitted to visit the shelter and socialize our shelter pets. Volunteering is permitted by schedule only. Cleaning/sanitizing protocols will be communicated to volunteers to keep everyone at the shelter safe, including our pets. Volunteers are also required to wear a mask. If you are interested in being scheduled for a shift, please email brooke@eriehumanesociety.org.


As we move in to the "Yellow Phase", we will be resuming operation at our Pet Wellness Clinic. We are working to reschedule appointments for clients whose appointments were affected by the "stay at home order". Please contact the clinic with questions or to schedule at 814-315-9854 or email clinic@eriehumanesociety.org.


As we move into the “Yellow Phase”, effective 5/8/2020, the Erie Humane Society Dog Parks have reopened. Visitors should use their discretion when visiting the parks. We strongly encourage anyone visiting the parks to continue following CDC guidelines.

We encourage all visitors to continue to practice social-distancing, and wear a mask. No more than 25 people are permitted in the dog parks at a time.


While majority of our urgent foster needs have been fulfilled, we are always accepting applications for people willing to foster shelter pets. Please visit our foster page to download and fill out an application. Completed applications can be emailed to jacey@eriehumanesociety.org.


At this time, our call volume remains high. Our goal is to answer your call to the best of our ability. Phone messages will be returned as soon as possible, within 24 hours. Our goal is also to respond to emails and/or social media messages within 24 hours.


Please remember our shelter pets during this difficult time. If you are able to make a donation, whether monetary, or supplies, every little bit helps! Thank you for your continued support — we are all in this together.

Additional Information and Resources:

As the COVID-19 pandemic evolves daily, urgent responses from the breadth of animal related entities has been highly cooperative, comprehensive, and supportive in developing resources for animals during Coronavirus in Pennsylvania.

Stay tuned for additional information and what we can do to help animals amid this crisis.