Operation During COVID-19

Web Temp

Here's How We are Operating:

APPOINTMENT ONLY

We will continue to operate on an appointment-only basis. This allows us to ensure that proper social distancing can be managed, by monitoring the number of people in the shelter at any given time. Appointments may be scheduled for pet adoption, fosters, stray animals, reclaims, and surrenders. Call the Shelter at 814-835-8331.

MASKS & SOCIAL DISTANCING

The Erie Humane Society takes CDC Guidelines seriously and recommends all visitors wear a mask while visiting. We have been carefully observing the reactions of our shelter pets to masks and have noticed an increase in their fear and reactivity levels. We have even noticed some animals regress in their social temperament. The Erie Humane Society is working hard to become a certified Fear-Free Shelter, and while we believe public health and safety are of the utmost importance, our top priority is to ensure that the animals residing in our shelter feel comfortable, safe, and happy in their environment.

**PLEASE NOTE: WHEN STAFF INTERACTS WITH ANIMALS, THEY MAY NOT BE WEARING A MASK**

Our staff works with stray animals who are often fearful and don't respond well to mask wearing. Research shows dogs respond more to non-verbal cues mainly associated with our faces. This helps us prevent a possible bite, scratch, or even an attack, due to fear. If an individual is not wearing a mask, because of HIPPA laws, we cannot question them.

In accordance with Governor Wolf's mandate, as well as workplace safety guidelines, these exemptions apply:

  • People who cannot wear a mask due to a medical condition
  • Individuals for whom wearing a mask while working would create an unsafe condition to operate equipment or execute a task
  • Anyone who could not remove a mask without assistance
  • Individuals who are under two years of age
  • People who are communicating with someone who is hearing-impaired or has another disability where the ability to see the mouth is important for communication

**Documentation is not required to show an exemption applies**

We also remind and encourage our visitors to use hand sanitizer during your visit, and practice social distancing, leaving at least six-feet in between yourself and other visitors.

ANIMAL CRUELTY CONCERNS

The EHS Animal Cruelty team will continue normal operation during COVID-19. Any concerns regarding animal cruelty should be called in to our officers at 814-835-8360.

ADOPTIONS

Pet adoptions are still being conducted by appointment. Applications must be submitted in advance so that we can pre-approve you for adoption. Visitors, with an appointment may, walk through the animal areas to view pets available for adoption.

Adoption Process:

IF YOU FIND A STRAY

If you find a stray dog, please contact the appropriate animal control officer for your municipality (City of Erie, Millcreek, and Erie County). We are contracted with the City of Erie and Millcreek, to accept stray dogs and return them to their owners when located. Find more information on Stray Services.

Stray cats are considered "free-roam". If you need to surrender cats, please contact the shelter to schedule an appointment.

IF YOUR PET GOES MISSING

If your pet goes missing, we encourage you to call us and file a lost report so that we can be on the lookout for your missing pet. Check out our additional lost and found tips.

LIMITED HOURS

We are now open the following hours - by appointment only:

Monday-Friday: 12pm to 4pm

Saturday: 11am to 4pm

VOLUNTEERING

Volunteers will be permitted to visit the shelter and socialize our shelter pets as they wish. Cleaning/sanitizing protocols will be communicated to volunteers to keep everyone at the shelter safe, including our pets. Volunteers are not required to wear a mask when interacting with our animals.

PET WELLNESS CLINIC

The Pet Wellness Clinic has resumed regular operation, and is working diligently to schedule appointments as quickly as possible. We are currently booking spay/neuter procedures into late August. Please contact the clinic with questions or to schedule at 814-315-9854 or email clinic@eriehumanesociety.org, with your full name, phone number, email, pet's name, pet's age, breed, and services you need to schedule.

DOG PARKS

Our public dog parks remain open! Visitors should use their discretion when visiting the parks. We strongly encourage anyone visiting the parks to continue following CDC guidelines.

We encourage all visitors to continue to practice social-distancing, and wear a mask according to your comfort level. No more than 25 people are permitted in the dog parks at a time.

PHONE CALLS/EMAILS

At this time, our call volume remains high. Our goal is to answer your call to the best of our ability. Phone messages will be returned as soon as possible, within 24 hours. Our goal is also to respond to emails and/or social media messages within 24 hours.

HOW YOU CAN HELP

Please remember our shelter pets during this difficult time. If you are able to make a donation, whether monetary, or supplies, every little bit helps! Thank you for your continued support — we are all in this together.


Additional Information and Resources:

As the COVID-19 pandemic evolves daily, urgent responses from the breadth of animal related entities has been highly cooperative, comprehensive, and supportive in developing resources for animals during Coronavirus in Pennsylvania.

Stay tuned for additional information and what we can do to help animals amid this crisis.