Operation During COVID-19

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Here's How We are Operating:


We will continue to operate on an appointment-only basis. Appointments may be scheduled for pet adoption, fosters, stray animals, reclaims, and surrenders. Call the Shelter at 814-835-8331.


The Erie Humane Society takes CDC Guidelines seriously and recommends visitors follow masking according to their level of comfort. We have been carefully observing the reactions of our shelter pets to masks and have noticed an increase in their fear and reactivity levels. We have even noticed some animals regress in their social temperament. The Erie Humane Society is working hard to become a certified Fear-Free Shelter, and while we believe public health and safety are important, our top priority is to ensure that the animals residing in our shelter feel comfortable, safe, and happy in their environment; this is THEIR home.

We certainly encourage our visitors to wear masks while visiting, if that is what makes you most comfortable, but it will not be required to enter the shelter. We remind and encourage our visitors to use hand sanitizer during your visit, and practice social distancing and leaving six-feet in between yourself and other visitors.


The EHS Animal Cruelty team will continue normal operation during COVID-19. Any concerns regarding animal cruelty should be called in to our officers at 814-835-8360.


Pet adoptions are still being conducted by appointment. Applications must be submitted in advance so that we can pre-approve you for adoption. Visitors, with an appointment may, walk through the animal areas to view pets available for adoption.

Adoption Process:


If you find a stray dog, please contact the appropriate animal control officer for your municipality (City of Erie, Millcreek, and Erie County). We are contracted with the City of Erie and Millcreek, to accept stray dogs and return them to their owners when located. Find more information on Stray Services.

Stray cats are considered "free-roam". If you need to surrender cats, please contact the shelter to schedule an appointment.


If your pet goes missing, we encourage you to call us and file a lost report so that we can be on the lookout for your missing pet. Check out our additional lost and found tips.


We will temporarily be closed to the public on Saturdays until restrictions are lifted. We assure you, animal care staff will still be in the shelter on Saturdays and Sundays caring for our animals.

Appointments may be scheduled between Noon & 3pm, Monday - Friday.

As we prepare to move into the "green phase", we are planning on returning to our normal hours of operation. Our goal is to return to regular hours of operation beginning July 1, 2020.


Volunteers will be permitted to visit the shelter and socialize our shelter pets by schedule only. Cleaning/sanitizing protocols will be communicated to volunteers to keep everyone at the shelter safe, including our pets. Volunteers are not required to wear a mask when interacting with our animals. If you are interested in being scheduled for a shift, please email brooke@eriehumanesociety.org.


The Pet Wellness Clinic has resumed regular operation, and is working diligently to schedule appointments as quickly as possible. We are currently booking spay/neuter procedures into July. Please contact the clinic with questions or to schedule at 814-315-9854 or email clinic@eriehumanesociety.org, with your full name, phone number, email, pet's name, pet's age, breed, and services you need to schedule.


As we move into the “Yellow Phase”, effective 5/8/2020, the Erie Humane Society Dog Parks have reopened. Visitors should use their discretion when visiting the parks. We strongly encourage anyone visiting the parks to continue following CDC guidelines.

We encourage all visitors to continue to practice social-distancing, and wear a mask according to your comfort level. No more than 25 people are permitted in the dog parks at a time.


At this time, our call volume remains high. Our goal is to answer your call to the best of our ability. Phone messages will be returned as soon as possible, within 24 hours. Our goal is also to respond to emails and/or social media messages within 24 hours.


Please remember our shelter pets during this difficult time. If you are able to make a donation, whether monetary, or supplies, every little bit helps! Thank you for your continued support — we are all in this together.

Additional Information and Resources:

As the COVID-19 pandemic evolves daily, urgent responses from the breadth of animal related entities has been highly cooperative, comprehensive, and supportive in developing resources for animals during Coronavirus in Pennsylvania.

Stay tuned for additional information and what we can do to help animals amid this crisis.